City West Water

About City West Water

City West Water is one of three retail water businesses in metropolitan Melbourne owned by the Victorian Government.

Our core business is the delivery of drinking water to our customers and the collection of sewage and trade waste from our customers. Recycled water is also a key part of our business. We are working on a number of recycled water projects which will enable us to deliver recycled water to our customers.

We provide drinking water, sewerage trade, waste and recycled water services to 284,000 residential and over 32,000 business customers in Melbourne's Central Business District and inner and western suburbs. Our commercial customers include businesses like shops cafes and dry cleaners.

Almost half of the total water used by City West Water customers each year is used by our industrial and commercial customers. Our industrial customers cover a large range of sectors including brewing, chemical manufacturing, oil refining, textile and automotive manufacturing. They are helping to secure Melbourne's water future by working with us to reduce water consumption and introducing cleaner production processes.

City West Water's boundaries contain the local government areas of Brimbank, Hobsons Bay, Maribyrnong, Melbourne (north of the Yarra River) Moonee Valley, Wyndham, Yarra and parts of Melton and Hume.